KapiHospitalMobile FAQ

My doctors'/patients' timers are stuck!
If you have a doctor or a patient that won't leave a room, or has a timer that won't count down, you can reload the hospital to force it to update.

To do this, tap on the game settings (the gear in the bottom left corner) and tap on the "Reload doctors" button!
Why am I not getting video ads?
In games that have video ads, the availability of video ads can be determined by several factors:

  • Operating system - Most video ad providers do not support Amazon, so video features are frequently not available on Kindle devices.
  • Daily View Restriction - Most games only allow you to watch a certain number of videos per day; some also limit the intervals between. You should usually see a timer showing you when you can watch videos again.
  • Location - Some providers limit videos by location, or only cater to certain regions.
  • Devices and Other Data - Some third parties will collect usage data from views (see our data privacy statement in the game); it is possible that they may limit which videos are shown to certain users based on this.